Privacy Policy
Effective Date: 1/1/2024
At Fax and Automation LLC and its associated brands and websites –FileEasy.com,BusinessAutomations.com, PhoneEasy.com,BookkeepingSimple.com,FleetSoftwarePro.com, and OnlineFaxService.com – yourprivacy is a toppriority. This Privacy Policy outlines how we collect, use,share, and protectyour personal information when you use our services.
By accessing or using any of our services, you agree to this Privacy Policy.Ifyou do not agree with this policy, please do not use our services.
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1. Information We Collect
We collect personal information to provide and improve our services. Thetypesof information we collect include:
- Personal Identification Information: Name, email address, postaladdress,phone number, and other contact details when you register or use ourservices.
- Payment Information: When you make a purchase or subscribe to our services,wecollect your payment details, such as credit card number, billing address,andother relevant information.
- Service Usage Data: We collect data on how you use our services, includingIPaddresses, browser type, device information, access times, and pages viewed.
- Communication Data: Any information you provide when contactingcustomersupport, submitting forms, or interacting with our services, includingemails,chat logs, and feedback.
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2. How We Use Your Information
We use the personal information we collect for various purposes, including:
- To Provide Services: To set up, manage, and deliver the services youhaverequested from our brands.
- To Process Payments: To process transactions and manage your billingforsubscription-based services.
- Customer Support: To respond to your inquiries, troubleshoot issues, andoffersupport.
- To Improve Our Services: To analyze usage data and identify trends,allowingus to optimize and enhance the performance of our services.
- Marketing: To send you promotional content about our services ornewofferings, where legally allowed, unless you opt out.
- Legal Compliance: To comply with applicable laws and regulations, enforceourTerms and Conditions, and protect the rights and safety of our users.
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3. Sharing Your Information
We do not sell or rent your personal information to third parties. However,wemay share your information in the following circumstances:
- Service Providers: We may share your information with trustedthird-partyservice providers who assist us with payment processing, customersupport, dataanalytics, and hosting services. These providers are required tomaintain theconfidentiality of your information.
- Legal Obligations: We may disclose your information if required by law orinresponse to legal processes, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale ofassets,your personal information may be transferred as part of the transaction.
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4. Data Security
We take reasonable and appropriate measures to protect your personalinformationfrom unauthorized access, use, or disclosure. However, no method oftransmissionover the internet or electronic storage is 100% secure. While westrive toprotect your data, we cannot guarantee its absolute security.
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5. Data Retention
We retain your personal information only as long as necessary to fulfillthepurposes outlined in this Privacy Policy, comply with legal obligations,andresolve disputes. Once your information is no longer required, wesecurelydelete or anonymize it.
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6. Your Privacy Rights
Depending on your jurisdiction, you may have the following privacy rights:
- Access: You have the right to request access to the personal informationwehold about you.
- Correction: You may request corrections to any inaccurate orincompletepersonal information.
- Deletion: You may request the deletion of your personal information,subjectto legal obligations requiring retention.
- Opt-Out: You can opt out of receiving marketing communications by clickingthe"unsubscribe" link in our emails or contacting us directly.
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7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance yourexperience,analyze usage patterns, and customize content. Cookies are smalltext filesstored on your device that help us recognize you and improve yourexperience.
- Types of Cookies: We use both session cookies (which expire when youcloseyour browser) and persistent cookies (which stay on your device for alongerperiod).
- Managing Cookies: You can manage or disable cookies through yourbrowsersettings. Please note that disabling cookies may affect your ability tousecertain features of our services.
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8. Third-Party Links
Our websites may contain links to third-party sites that are not operated byus.If you click on a third-party link, you will be directed to their website.Weare not responsible for the privacy practices of such websites, and weencourageyou to review their privacy policies before providing any personalinformation.
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9. Children's Privacy
Our services are not intended for individuals under the age of 18. We donotknowingly collect personal information from children. If you believe thatwehave collected information from a child, please contact us, and we willtakeappropriate action to delete the data.
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10. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time.Wewill notify you of any significant changes by posting the new Privacy Policyonour websites and updating the effective date. Continued use of ourservicesconstitutes your agreement to the updated policy.
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11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if youwishto exercise your privacy rights, please contact us at:
Fax and Automation LLC
Email: privacy@businessautomations.com
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By using our services, you acknowledge that you have read and understoodthisPrivacy Policy and agree to its terms.