FAQ

Do you provide custom enterprise solutions?

Yes, we offer tailored enterprise solutions to automate every aspect of your business, including document management, communication, and more. Schedule a discovery call to explore how we can streamline your operations.

Do you sign a BAA (Business Associate Agreement)?

Yes, BAAs are available with our Professional plan. Contact us, and we’ll be happy to execute a BAA to ensure HIPAA compliance.

Do you provide on-premise solutions?

Yes, we offer on-premise solutions to meet your unique needs. Schedule a discovery call to discuss your requirements.

How many email addresses can I add to one account?

You can add up to 50 email addresses per account, far exceeding the 2-5 emails that most competitors allow.

Who owns my fax number? Can I take it to another carrier?

You retain ownership of your fax number at all times. Unlike other providers, we don’t lock you in—port your number to another carrier anytime, at no cost.

How do you handle my financial documents?

All your financial documents are securely stored and organized in our platform, making them easily accessible whenever you need them.

What devices are you compatible with?

Our service is compatible with any device—desktops, laptops, smartphones, and tablets—across all major operating systems.

Is there a contract or cancellation fee?

No, we don’t require long-term contracts or charge cancellation fees. Our plans are flexible to meet your needs.

What is the compliance regulatory fee?

This fee helps cover costs imposed by government regulations, including the Federal Regulatory Fee, TRS, and more. It ensures we meet industry standards for security and compliance.

Are there any other fees?

In addition to your plan, there is a small compliance regulatory fee: $4.88 per month or $27.36 annually.

How do I send a fax by email?

It’s simple: Compose an email, enter the fax number followed by `@managefaxservice.com` in the "To" field, and send it. The subject line and email body will appear on the cover page.

Can I choose my number?

Yes, you can select your number during sign-up. Choose from available local numbers for free, or add a toll-free number for just $1 extra per month.

Do I need a phone line?

No, our service operates entirely online, so a traditional phone line is not required.

Where are your servers located?

Our servers are securely located in Amsterdam, ensuring high performance and reliability.

Do you provide Optical Character Recognition (OCR)?

No, OCR is not currently offered in our services.

Discover the OnlineFaxService dashboard

Everything you need at your fingertips.

Send a fax in seconds
Effortlessly send faxes from anywhere with just a few clicks. Upload your documents, enter the recipient, and hit send—it's that easy.
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Organize your inbox
Keep track of all your incoming and outgoing faxes with a neatly organized inbox. Easily search, sort, and manage your fax history in one place.
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Customizable cover pages
Create professional, branded cover pages for your faxes. Add your company’s logo, contact information, and personal message for a polished touch.
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Easy address book management
Store and organize your contacts for quick and easy faxing. Add, edit, and manage your address book directly from the dashboard.
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Enhanced security with 2FA
Protect your account with two-factor authentication. Ensure that only authorized users have access to your sensitive data and communications.
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See what our clients say

“As a doctor, HIPAA compliance is a must. OnlineFaxService.com gives me peace of mind with secure, encrypted faxing that's easy to use. I can send and receive patient documents from anywhere-perfect for my busy practice.”

Dr. Sarah Mitchell
General Practitioner

“OnlineFaxService.com has streamlined our business operations. We no longer rely on outdated fax machines and can manage everything digitally. The low cost and enterprise features make it a great choice for my growing real estate business.”

John Davis
CEO of Davis Realty Group

“Managing medical records securely is critical, and OnlineFaxService.com makes it so easy. Their HIPAA-compliant faxing ensures my clients' information is always protected, and the API integration is a lifesaver.”

Emily Roberts
Medical Billing Specialist

“OnlineFaxService.com is simple, reliable, and secure— everything I need for my legal practice. The unlimited fax numbers and instant activation have saved me both time and money. Highly recommended!”

Tom Henderson
Owner
of Henderson Law Firm

“We use OnlineFaxService.com for all our client communications, and it's been a game changer. The interface is intuitive, and the pricing is unbeatable. Plus, the support team is always there when we need them.”

Lisa Parker
Marketing Director at BrightEdge Solutions

“As a manufacturing company, we need reliable communication, and OnlineFaxService.com delivers.From instant activation to the flexibility of having multiple fax numbers, it's the perfect solution for our business.”

Michael Green
COO
of GreenTech Manufacturing
$15.99 now just $4.99 for your first month

Send and receive 500 pages per month for only $4.99/mo