VoIP: Digitizing Talk

Voice, Data, Fax, Video. TCP/IP Moves It

When the Internet first became a mainstream medium back in 1988, the desire for voice communication to be compatible with this medium was a natural one. Today, as technology has evolved, such a concept is now achievable.

Voice over Internet Protocol, more commonly known as VoIP, is a logical step in the continuing evolution of human communication. Most people have encountered the transmission of text and video via everyday Internet Protocols. This is an absolutely daily occurrence for most of us in our lives. Voice over IP, however, is an emerging technology, but despite this, it has certainly matured to the point where it is able to deliver a level of service and functionality that appeals to the business community.

VoIP For Better or Worse

VoIP has its strong advocates, and those who believe there is room for improvement with the technology.

Early adopters have generally relished the fact that they are not required to pay line rental to a phone company. They have also enjoyed the vast and powerful feature set. It is no exaggeration to state that the interoperability options within VoIP are limitless, tying cell phones with fax machines, and video conferencing with handheld tablets.

The issues that detractors cite with regards to VoIP can almost without exception be tracked back to ISPs and / or carriers. When bandwidth is sufficient and latency is within an acceptable range, VoIP is, in fact, a very slick service. Any problems associated with VoIP are more a reflection of problems with the ‘net than with the VoIP platform. Meanwhile, network engineers are continually working to reduce latency and download time on all networks. Combine this with increasing Internet speeds all over the world, and the future for VoIP seems rosy.

Just as analogue television is now considered a relic of the past thanks to the digital platform, so VoIP seems likely to become the default path for voice communication. As more people sign up and the technology spreads wider and wider, there will be less and less reason to even consider any alternative to VoIp for your home office or business requirements.