SRFax Review

Background

SRFax is a Canadian based fax-to-email service provider who were first launched in 2000. The company is registered to Burnaby in British Columbia. At the time of writing, SRFax has yet to seek accreditation with the Better Business Bureau.

Operations and Functionality

SRFax is a fax-by-email provider whose service requires no extra software to download or install whatsoever. The system is very flexible with file types, with the SRFax platform supporting all Microsoft Office files, PDF, Text files, JPG, PNG, BMP and HTML, along with many others. If you have any doubts about what file types are supported, then you can look at the FAQ on the SRFax website.

SRFax allow you to send faxes from one of nine authorised email addresses, and their business plans allow an unlimited amount of outbound users. SRFax provides you with a choice of local or toll-free personal number.

The SRFax system incorporates a junk filter system to minimise the number of junk faxes cluttering up your inbox. These faxes are stored in a junk folder for a week. SRFax also allow you to store an unlimited number of faxes for you on their server. They will provide this service for one year for absolutely no charge at all.

You are given the option of receiving faxes in either TIFF or PDF format, and SRFax utilises password protection, encryption of data, and SSL integration in order to secure your information. You can also schedule faxes for delivery at your convenience.

In addition to the standard fax-by-email service, SRFax provides you with the facility to send faxes via your web browser, or by using their website. They also provide a mobile faxing service for use with laptops and smartphones. SRFax enables you to send faxes to as many as fifty recipients at once. Their auto resend function will attempt to repeat failed fax transmissions six times. Once your fax has been sent correctly, or otherwise, you will receive an automatic email confirmation.

SRFax providers you with a standard cover page for your faxes, but this can be customised by users as required. If you wish to access more information regarding your overall fax usage then SRFax provides you with reports that contain usage statistics.

Finally, SRFax provides completely free customer support 24 hours a day, 7 days a week.

Pricing and Packages

SRFax has six email faxing packages on offer.

Basic Plan: This is a very small-scale scheme for users who wish to test out the SRFax service, or who have very little faxing to do. The basic package provides 25 inbound or outbound pages each month for the price of $3.29 per month. You can save a few dollars by signing up for a year in advance at $36 per annum. Additional pages outside of your limit cost ten cents each. There is no free trial for this package.

Ultra-Lite Plan: The ultra-lite package provides 200 inbound or outbound pages each month for the price of $6.95 per month. You can save 20% by signing up in advance for a yearly package, which is charged at $66. Additional pages outside of your limit cost six cents each. SRFax also allow you to sign up for a 60 day free trial for this package.

Lite Plan: The lite package provides 500 inbound or outbound pages each month for the price of $9.95 per month. You can save 20% by signing up in advance for a yearly package, which is charged at $95.40. Additional pages outside of your limit cost six cents each. SRFax also allow you to sign up for a 60 day free trial for this package.

Small Business Plan: The small business package provides 800 inbound or outbound pages each month for the price of $15.95 per month. You can save 20% by signing up in advance for a yearly package, which is charged at $154.20. Additional pages outside of your limit cost six cents each. SRFax also allow you to sign up for a 60 day free trial for this package.

Medium Business Plan: The medium business package provides 1500 inbound or outbound pages each month for the price of $29.95 per month. You can save 20% by signing up in advance for a yearly package, which is charged at $287.40. Additional pages outside of your limit cost five cents each. SRFax also allow you to sign up for a 60 day free trial for this package.

Large Business Plan: The large business package provides 2500 inbound or outbound pages each month for the price of $39.95 per month. Additional pages outside of your limit cost 3.5 cents each. SRFax also allow you to sign up for a 60 day free trial for this package.

The Bottom Line

SRFax is one of the best email faxing services available in terms of both scope and features. They provide packages that will suit businesses of every size, and include every feature that you could possibly need in their package. You should definitely check them out before signing up for any other service.