RingCentral Review

RingCentral concentrates its attention on the small business community, but attempts to deliver the features that were previously the preserve of giant corporations. RingCentral places a particular emphasis on cloud computing, and provides multi-extension business phone systems with the ability to send faxes online built-in.

The Company

RingCentral entered the telecommunications industry in 1999, and is currently based in San Mateo, California. The company is an accredited business of the Better Business Bureau (BBB), with BBB accreditation first being afforded RingCentral in 2004. The company currently enjoys an A+ rating with the Better Business Bureau.

RingCentral currently has a staff of over 550 people, and its current President and CEO is Vlad Shmunis. The company complements its Internet faxing with additional telecommunication services, both of an office-based and mobile nature.

RingCentral Fax Features

RingCentral’s Internet fax systems are packed full of features. Some of the most notable are as follows:

•           Users can have a local or toll-free number at their discretion.

•           Any fax machine or computer can be set-up to allow faxes to be both sent and received.

•           Any Microsoft Windows application can be optimised for faxing purposes.

•           Features specialist software designed to enable the editing of cover sheets, the electronic signing of faxes, and the previewing, printing and editing faxes.

•           A secure environment is provided with encryption of faxes and password protection.

•           Facility to set-up mobile phone of PDA to receive fax alerts.

•           System provides detailed logging of all faxes.

RingCentral Fax: What’s Offered

RingCentral offers four separate fax packages, with three of these packages enabling the customer to allow several members of their staff to be assigned to a single fax number. In addition, the Fax ProUnlimited scheme enables every employee within an organisation to receive their own individual fax number. Each package enables a company to pay an additional fee to receive further fax numbers as an optional extra.

The four packages available are listed below. It is worth nothing that RingCentral calculates a page on the basis on how long it takes to send.

Fax 500 – this package provides 500 free fax pages each month at a rate of $9.99 per month. Should you use any pages over this monthly limit, RingCentral will charge you 5.9 cents per page.

Fax 1000 – this package provides 1,000 free fax pages each month at a rate of $24.99 per month. Should you use any pages over this monthly limit, RingCentral will charge you 4.9 cents per page.

Fax 2500 – this package provides 2,500 free fax pages each month at a rate of $54.99 per month. Should you use any pages over this monthly limit, RingCentral will charge you 3.9 cents per page.

Fax ProUnlimited – this package is aimed at large corporate clients and allows you to send an unlimited number of fax pages during a calendar month. The package costs $49.99 per month.

All of the above packages can be acquired at a discounted rate if purchased on a yearly basis.

The Bottom Line

RingCentral is one of the most flexible digital faxing providers on the market, both in terms of features and packages offered. Before you sign up to any other provider, you should check them out.