Metrofax Review
Metrofax.com is run by Metrofax Inc., a BBB accredited company operating out trading since 1997.
Metrofax (http://www.metrofax.com) can provide you with a suitable plan, whether you need heavy duty faxing, or just require to send a few faxes each month. The cheapest package available from Metrofax costs a mere $6.63 per month, so for a very moderate fee you can soon be sending and receiving faxes from either the specially designed PC application, or email or browser applications, and finally even by using a traditional fax machine.
Notable Features and Benefits
Metrofax offers several features that distinguishes the company from other online fax providers:
A page is a page, not a minute – Whereas virtually every other online fax provider will charge you by the minute, Metrofax only charges you for the actual pages that you send, regardless of how long it takes to send them.
US based customer support – Whereas many providers base their customer services in places such as India, Metrofax provide their own customer service representatives, who are available for thirteen hours a day from Monday to Friday. In addition, their website offers video tutorials.
Single page overage price – Metrofax charges a mere 3 cents overage fee for each page you send or receive that exceeds your monthly limit, and does not hide any further charges from you, or engage in any form of tiered charges.
Easy Porting – If you are disposing of a previous fax machine but wish to hold on to the number associated with it, then Metrofax allows you to port your existing number so that you can continue to use it.
Multiple email addresses – Metrofax enables you to associate as many as ten email addresses with a single fax number. In addition, it is up to you whether each of these numbers is able to receive or send faxes, or both.
Android and iPhone Apps – Metrofax provides smartphone apps for both the iPhone and Android, which enable you to view faxes that you have received.
Metrofax Packages
Metrofax provides three schemes, all of which are suitable for both individuals and small businesses. Each of the packages also enables you to set-up your own local or toll-free fax number.
The Essential plan – This package will set you back $7.95 per month for 500 pages of inbound and outbound faxing. In addition, you will be charged 1.6 cents per page for a local number.
The Value plan – This package costs $12.95 per month, and allows you 1,000 pages of incoming and outgoing fax traffic. Additional pages are 1.5 cents with a local number.
The Professional plan – This package costs $35.95 per month, and provides you with 2,500 pages of inbound and outbound faxes. Additional pages are 1.6 cents with a local number.
Corporate Plan Features
Metrofax has its own Application Programming Interface which allows you to easily incorporate Metrofax’s services into existing documents.
Metrofax Corporate also bases its pricing structure on the specific needs of each of its users, and will provide you with an individual quotation based on your specific circumstances.
Bottom Line
Metrofax provides a superb service, with some unique features, at excellent price points, and has superb ratings with regards to their customer service and reliability. They even tailor their pakages to your requirements, so you can’t really go wrong with Metroxfax.