HelloFax Review

Background

HelloFax are based in San Francisco, California. They are a small digital faxing provider that aim their services at small-scale customers.

At the time of writing, HelloFax haven’t sought accreditation from the Better Business Bureau.

Operations and Functionality

HelloFax’s system boasts a straightforward, user-friendly interface that make sending faxes very easy even for new users. HelloFax also gives you the option of sending and receiving faxes through the usual email method. HelloFax will also provide you with a local telephone number for the purpose of faxing. However, you can’t port across an existing fax number to the HelloFax system. They have, however, set up a service so that you can sign up for an email acknowledgement when this service becomes available, which HelloFax are currently working on.

You can store an unlimited number of faxes on the HelloFax system, which greatly surpasses the storage provisions offered by most providers. However, unlike many other providers, they don’t offer multiple email addresses to send faxes, you can only send from one address.

HelloFax enables you to send an unlimited number of documents in each fax, but limits 30 MB per document. Faxes can be forwarded to up to ten recipients. You can’t schedule fax deliveries, though.

HelloFax provide a free thirty day trial period for you to try their services before you sign up. This includes a combined total of 500 free pages, and therefore represents excellent value. However, being a small company, they don’t yet offer live customer support, but they have a very responsive email service.

Pricing and Packages

HelloFax have three main monthly packages available:

For $4.99 per month, you can fax 50 free pages, and make 10 signature requests every month.

For $9.99 per month, you can fax 500 free pages, send faxes to multiple recipients, and have unlimited signature requests every month.

For $69.99 per month, you can fax 2,000 free pages, send faxes to multiple recipients, and have unlimited signature requests every month.

Another excellent feature of HelloFax is that they maintain free faxing options for several international areas.

The Bottom Line

HelloFax are an excellent service for the business that doesn’t fax a huge amount, but needs a steady regular service. Their storage options are particularly impressive and useful, and they may appeal to a company that needs long-term storage in particular.