Online Fax
Making a Business Decision About Online Fax
Changing over to new technology is always a major decision, especially since it often involves changing processes, training employees and buying new equipment or software. But that’s not the case with switching from a fax machine to online fax. It’s a simple transition that starts first with a comparison of online fax services.
| Service | Ringcentral | Nextiva | eFax | MyFax | RapidFax | |
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| Our Rating | Our Top Pick | Best Deal | Popular | Good Platform | Good Value | |
| Plan Reviewed | Fax 500 | Single User | eFax Plus | Best Value | Individual | |
| Incoming Faxes | 500 | 500 | 150 | 200 | 300 | |
| Outgoing Faxes | combined | combined | 150 | 100 | combined | |
| First 30 Days Free |  |
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| Customer Support | 24/7 | 24/7 | 24/7 | 24/7 | M-F | |
| Reviews | Small business focused, instant activation, robust tech platform. Read Review |
Most cost effective, very simple to use, reliable and convenient. Read Review |
Pioneer online fax service ideal for small scale internet fax use. Read Review |
Excellent platform, reliable, for personal and small business faxing. Read Review |
Convenient email fax service – send and receive faxes from email. Read Review |
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| Price | $6.59 / mo | $4.95 / mo | $16.95 / mo | $10 / mo | $9.95 / mo | |
| Overage Cost | 6 cents | 3 cents | 10 cents | 10 cents | 8 cents | |
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Online Fax Considerations
After comparing the various service plans offered by Internet fax services, business owners should consider the following factors before making their final decision:
1. Internet Connection – Most likely, your business infrastructure already includes the ability to access the Internet, whether it’s through a phone line, cable connection, or wireless network. If you use an online fax service, a broadband connection is the only thing you need when switching from fax machine to Internet faxing.
2. Business Fax Usage – Some businesses send and receive numerous faxes daily, while others fax occasionally. The Internet fax service you select should accommodate your faxing volume with plan options that charge either by the page or by the month.
3. Business Reach – Whether your company does business around the world, in one local area, or in several regions, you should consider an online fax service provider with rate plans that best match your business reach so you’re not paying more for service you don’t need. If you do business internationally, be sure to compare the international rates among online fax services because they do vary.
4. Accessing Faxes – With online fax, a physical office is no longer necessary for sending or receiving faxes. Faxes can be delivered to your email address, a secure online account provided by the online fax service, or even to any fax machine. If you want mobile flexibility, look for Internet fax providers that offer all of these options for sending and receiving faxes.
5. Scalability – Whether your business grows or downsizes in the future, you want an online fax provider with a system platform that is flexible and easily adaptable to your business needs. You also want a provider with no long-term contract commitments so you can change plans at any time without incurring penalties.
Online Fax and Your Bottom Line
Whether you run a major corporation, a business with multiple locations, a professional office, a small business, or a home office business, online fax will help you reduce expenses and improve your bottom line.
Areas of savings include:
• Office supplies, like paper, toner, ink and other costs related to fax machines and copying faxes for routing.
• Equipment, such as multiple fax machines, additional phone lines and service contracts.
• Electricity, since fax machines no longer have to be on 24/7.
When you do a spreadsheet cost comparison of fax machine versus online fax for your business, you’ll readily see the impressive cost savings associated with Internet fax.